Customer Rating: Summary: Extraordinarily Useful Comment: This proved to be very useful in developing our RFP for our new IP telephony systems. It was our first time using this technology and the terminology really helped us become educated buyers. I highly recommend this book for anyone considering adopting this technology in their business.
This book explains the typical objectives and processes that are involved in the creation and response to request for proposals (RFPs) for IP Telephony systems and services. It covers the key objectives for the RFP process, who is involved in the creation and management of the RFP, and how vendors are invited, evaluated, and notified of the RFP vendor selection result. You will learn what are RFPs and RFQs and why and when companies use and RFPs for IP Telephony Systems. Covered are the key objectives that RFP must satisfy along with the general creation processes used by most companies to create and manage the RFP process. Companies usually involve multiple departments in the creation of the RFP process to identify communication requirements for the entire company. You will discover who is involved in the Creation of an RFP and the typical steps performed during the creation of the RFP document. Explained are the methods used to issue and manage RFPs including how and when companies typically communicate questions and how clarifications are sent to vendors when new options, objectives, or features are discovered in the RFP response process. Also included is sample outline of a typical RFP.
