Customer Rating: Summary: Don't Buy This Bag if You Travel Frequently Comment: This bag is sub-par for frequent travelers and Wenger doesn't stand by their product at all. In less than 2 years the first one I purchased broke in the handle and a wheel fell off. I bought a second one and after one year the whole handle apparatus not only snapped, it came out of the bag altogether. The first time this happened I contacted the manufactuer several times and they ignored me. I was forced to buy another one because I had to leave again and needed a bag and also was thinking it may have been just a flaw in that particular bag so I was going to give it another chance. After the second bag broke I knew this bag was poorly made. This bag should last for a very long time. I do travel 2-4 days a week and run through the airport a lot so in a nutshell this bag is poorly made for people like me. I do not recommend it if you travel a lot. Customer Rating: Summary: Awesome Mobile Office Comment: I have used this case for several weeks now both for buisness trips and for my home office. I am very pleased. I can take "my whole office" in the larger case but when I just need my computer I pull out the smaller bag and leave the rest in the car. Customer Rating: Summary: Replacement or service is impossible. Comment: Purchased 11 months ago and used it constantly ever since. The handle broke and I cannot get it replaced or find a way to get it repaired. The Stephen Gould Co. makes it (or one of their companies) and sell through distributors. I purchase through PC Connection. They send me to Gould--who sends me to distributors-- who do not want to have anything to do with it.
BUYER BEWARE. Customer Rating: Summary: patriot bag Comment: I like this bag. The only thing I didn't like about it was the middle section had an extra piece of cardboard as a divider, which could be good if you were hauling lots of files that you wanted to keep organized. I am a high school teacher and bought mine for a laptop and needed that extra wide space to cart around my charger, portable scanner, LAN cable etc. so I grabbed my seam ripper and just removed it, no big deal. I like that the handle can be pulled out farther than most and has a contour, so it doesn't feel cheep. The price was good for this bag compared to buying locally. Free shipping and no tax. I've only had it for two months and so far so good. Customer Rating: Summary: Not bad for the price Comment: I recently purchased the bag and I like it so far. I was considering the TravelPro but I just could not justify the price. It contains much room for everything but just good enough for one night travel. It will not have enough space for a sweater or anything heavy like that unless you carry the comupter case by it self. All and all I like its design and price and I do recommend it because it saves me carrying a extra bad for clothes for those one nighters.
